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Delivery & Returns

Delivery

Our processing time for orders is currently 1-3 working days. Orders are processed Monday - Friday (excluding UK bank holidays).

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All UK orders are sent via Royal Mail Tracked 48 (2 business days). We have a postage upgrade option at the checkout if you want your order sooner. Orders over £30 receive free tracked shipping.

 

International orders are sent via Royal Mail International Tracked, which is usually a 6-7 working day service. International orders can sometimes face customs delays (please be aware of this and check your tracking before contacting us about your order, especially during busy periods such as Christmas). International orders over £50 receive free international shipping.

Returns

We accept returns within 14 days of receiving the product. The buyer is responsible for return postage costs and any loss in value if an item isn't returned in its original condition. Please contact us if you have any issues with your order and one of the Spellbound team will be happy to help. We aim to reply to all emails in 24 hours.

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